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Mercator Advisory Group provides research and advisory services for the consumer payments industry. We are exclusively focused on the impact of technology on business process. We provide analyst reports, presentations, consulting and other services in support of strategic marketing and technology initiatives.

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Strategic Uses of Self-Service in Banking: New Solutions Integrate ATM and Mobile Channels

Abstract: Financial institutions are embracing the self-service trend that has already taken hold in many other areas of retail commerce. New solutions from large suppliers of automated teller machines can help banks and credit unions integrate self-service channels to create an omnichannel banking experience that provides brand and service consistency.

Other Banking Channels Advisory Services reports recently released:

2012 Mobile Banking Market Assessment November 2012
Edward O'Brien
Branch Automation: Maximizing Branch Efficiency September 2012
Edward O'Brien
Banking Profitability Drivers August 2012
Edward O'Brien

This is a Mercator Advisory Group Note and is available through a membership services relationship. It is also available for one-off purchase.
Members of Mercator Advisory Group's Banking Channel's Advisory Service have access to this report as well as the upcoming research for the year ahead, presentations, analyst access and other membership benefits.
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About Mercator Advisory Group
Mercator Advisory Group is the leading, independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world's largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors. Mercator Advisory Group is also the publisher of the online payments and banking news and information portal PaymentsJournal.com.

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