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Annual CustomerMonitor Survey Series Member Presentation Presenter: Ken Paterson, Vice President of Operations This clients-only webinar was let by Ken Paterson, Vice President of Operations and presented top-level findings and key insights from four Payments Surveys: Debit Card Holders: The Calm Before the Storm Credit Card Holders: A Seismic Shift in the User Landscape Retailer Apps Show Promise as Mobile Consumers Stay Cautious Stay Cautious on Payments Consumers Push Prepaid Cards in New Directions Despite Ongoing Scrutiny During the Webinar, there was provided a description of upcoming CMSS and Retail Banking surveys as well as information on how you can leverage reports and cross-tabs that are available under your subscription. For more information on the CustomerMonitor Survey Series, please see Mercator Advisory Group Website www.mercatoradvisorygroup.com. Recording Date: March 29, 2010
Duration: 80 minutes Members of Mercator Advisory Group have access to the full library of Webinars and Teleconference Materials. Prerecorded webinars are $250 per session for non-members. Please visit us online at www.mercatoradvisorygroup.com.
For more information about the Mercator CustomerMonitor Survey Series, call Mercator Advisory Groups main line: 781-419-1700 or send email to info@mercatoradvisorygroup.com. Follow us on Twitter @ http://twitter.com/MercatorAdvisor. About Mercator Advisory Group
Mercator Advisory Group is the leading, independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world's largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors.
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