Email:
 Password:

About Us

Consulting

Research:

News

Careers

Contact Us

Event Registration


MERCATOR ADVISORY GROUP
is the leading independent research and advisory services firm exclusively focused on the banking and payments industry.

 Mobile Commerce and Remote Payments: Consumers and Merchants are getting it, but will they really Use It? 
 The "Local" ISO: Strategies for Hometown Merchant Services 
 Small Business Credit Card 2008 Update: Issuers and Customers Seek Order amid Chaos 
 The Federal Reserve Moves on Card Practices: One Big Shoe Drops 
 Call Centers and the On-shoring Challenge: Building Customer Satisfaction Across Bank Contact Channels and Not Oceans 
 Cross Border Payments: U.S. Bank Imperiled by Lagging Deployment of Real Time Gross Settlement Systems 
 Open-Loop Retail Reload Networks: Drivers of Increased Retention or Agents of Churn? 
 Observations from Abroad: An Infamous Sample of One 
 Innovation Loves a Crisis - Economic Uncertainty Drives Gift Cards of all Shapes, Sizes, and Values 
 The Japanese Payment Card Market 2008 
 IP, Broadband and Dial-up Access: Will Cost Savings Close the IP Deal? 
 Brave New World Order 
 ATMs: The Bank Brand Sitting in the Footprint of a Microwave 
 Declining Credit Card Growth 2008: A (Leaking) Glass Half Full 
 Risk Management in the Corporate Credit Card Market: A Problem Waiting To Be Solved? 
 Prepaid Market Forecasts to 2011 
 Financial Supply Chain, Payment Opportunities for Innovative Banks 
 The State and Evolution of the European Acquiring Market 
 Text Messaging and Mobilizing Prepaid Financial Services: You Can't Beat Ubiquity 
 Fraud to the Left of Me, Risk to the Right 
 Big Bank Mergers, the Payments Industry and the Dark, Dire Economy 
 Loyalty & Rewards Bank Retention Strategy 
 Re-examining Debit Rewards at the Top Fifty Banks 
 5th Annual Prepaid Closed-loop Market Assessment 
 Credit Card Rewards Programs 2008: Trends, Challenges, and the Demand of Innovation 
"In this all digital, all the time world, dial-up POS is a tenacious bastion of analog communications. Simplicity, adequacy and custom are powerful forces keeping that digital world at bay. ISO's processors and merchant level sales organizations are going to have to push hard on the total cost of ownership proposition to convince Mom and Pop that it is time to make use of broadband Internet connection they already have. There are enough countervailing forces to suggest that the pushback from payments-weary merchants will remain strong."

George Peabody
Director, Emerging Technologies

Copyright © 2003-2009 by Mercator Advisory Group, Inc. All Rights Reserved.